PRIVACY POLICY
Salt+Sol — The Salt Spa
Effective Date: October 9, 2026
Last Updated: October 9, 2026
Salt+Sol — The Salt Spa (“Salt+Sol,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.saltandsol.net, contact us, schedule an appointment, purchase a service or gift card, or otherwise interact with our business.
By using our website or services, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will obtain that consent separately. Using our website does not waive any privacy rights provided by law.
1. Information We Collect
The information we collect depends on how you interact with Salt+Sol.
Information you provide directly may include:
- Name, email address, telephone number, and other contact details.
- Appointment requests, booking information, service selections, and appointment history.
- Information submitted through contact forms, emails, text messages, surveys, or other communications.
- Gift card, purchase, transaction, and customer service information.
- Marketing preferences and records of consent or requests to stop receiving marketing communications.
- Information you voluntarily provide about service preferences or needs relevant to your appointment.
Please do not submit sensitive medical information through our website's general contact forms. If information about a health condition or treatment is necessary for a particular service, we will handle it according to the applicable service procedures and laws.
Information collected automatically may include:
- Internet Protocol (IP) address and general device or browser information.
- Pages visited, links clicked, referring websites, and approximate visit times.
- Website usage, diagnostic, and performance information.
- Cookie identifiers and similar technologies, if enabled.
The information collected automatically depends on our website platform, hosting provider, and analytics or advertising tools in use.
2. How We Use Your Information
We may use personal information, as appropriate, to:
- Respond to inquiries and provide customer support.
- Schedule, confirm, manage, and follow up on appointments.
- Process purchases, payments, gift cards, refunds, and related transactions.
- Send appointment reminders, service updates, and other transactional communications.
- Send promotional emails and text messages when permitted by law and consistent with your preferences and consent.
- Inform customers about services, special offers, events, and business updates.
- Improve our website, services, customer experience, and business operations.
- Maintain business records, resolve disputes, detect fraud, and protect our business and customers.
- Comply with applicable legal, accounting, regulatory, and recordkeeping requirements.
We will not use personal information for purposes materially different from those described here without providing additional notice or obtaining consent when required by law.
3. Appointment Booking and Third-Party Services
Salt+Sol uses Vagaro for appointment scheduling and may use third-party providers for payment processing, gift cards, website hosting, email delivery, text messaging, analytics, and other business functions.
When you book an appointment, make a purchase, or interact with an embedded service, the applicable provider may collect or process information under its own privacy policy and terms.
We receive or access information from these providers as needed to manage appointments, provide services, process transactions, and operate our business.
We encourage you to review the privacy policies of any third-party service you use. Salt+Sol does not control the privacy practices of independent providers, although we may be responsible for our own handling of information they share with us.
4. Payments and Financial Information
Payments may be processed by third-party payment providers. Depending on the transaction and provider, payment information may be submitted directly to that provider rather than stored on our website.
We may retain transaction details, such as the purchase amount, date, payment status, and limited payment-related information, for customer service, accounting, fraud prevention, and legal compliance.
We do not intend to collect full payment card numbers or security codes through ordinary website contact forms. The actual handling of payment information depends on the payment systems used.
5. Email and Text Message Communications
Marketing communications
With your permission where required, Salt+Sol may send promotional emails and text messages about services, specials, events, products, and other business updates.
- Email: You may unsubscribe using the unsubscribe link in a marketing email or contact us using the information at the end of this policy.
- Text messages: You may opt out of marketing texts by replying STOP when supported by the messaging program. You may also contact us directly to request removal.
- Help: Reply HELP where supported by the messaging program, or contact us directly for assistance.
We will process opt-out requests as required by applicable law. Opting out of marketing messages does not necessarily stop appointment confirmations, service-related notices, or other non-marketing communications that are permitted or required.
Consent to receive marketing text messages is not a condition of purchasing services. Message frequency and any applicable message or data rates depend on the messaging program and your mobile carrier. We will disclose program-specific terms when required.
We do not treat consent to receive marketing messages as permission to send unlimited messages or to disregard a later opt-out request.
6. Cookies and Website Analytics
Our website may use cookies, pixels, tags, log files, or similar technologies to operate the site, remember preferences, understand website traffic, improve performance, and, if enabled, measure marketing effectiveness.
These technologies may be provided by our website host or third-party analytics and advertising services. Their use may involve collecting information about your browser, device, and activity on the website.
You may be able to manage cookies through your browser settings or any cookie-preference tool provided on our website. Disabling certain cookies may affect website functionality.
Where applicable law requires consent before using nonessential cookies or similar technologies, we will obtain that consent as required.
We will update this section if needed to identify specific analytics or advertising tools used on our website.
7. How We Share Information
Salt+Sol may disclose personal information in the following circumstances:
- Service providers: To vendors that help us operate our website, manage appointments, process payments, communicate with customers, or perform other business functions.
- Business operations: To authorized personnel and representatives who need the information to perform their responsibilities.
- Legal obligations: When disclosure is required by law, legal process, or a valid governmental request.
- Protection and security: When reasonably necessary to detect or investigate fraud, address security issues, protect rights, or prevent harm.
- Business transactions: In connection with a proposed or completed sale, reorganization, or transfer of some or all of our business, subject to applicable law.
- With your direction or consent: When you request or authorize a disclosure.
We do not sell personal information for money as a stated business practice. Whether our use of certain advertising, analytics, or tracking technologies constitutes “sharing,” “targeted advertising,” or a similar regulated activity depends on the technologies used and applicable law. We will provide any required notices and opt-out choices if those activities apply.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining appointment and transaction records, managing customer relationships, resolving disputes, and meeting legal or accounting obligations.
Retention periods vary by the type of information, the reason it was collected, applicable legal requirements, and the practices of third-party providers.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete it, de-identify it, or securely dispose of it, subject to applicable legal obligations and legitimate recordkeeping needs.
9. Data Security
We use reasonable administrative, technical, and organizational measures appropriate to help protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot promise absolute security.
If a security incident involving personal information occurs, we will respond and provide notifications as required by applicable law, including applicable Illinois data breach notification requirements.
10. Your Privacy Rights
Depending on your location, the nature of the information, and applicable law, you may have rights to:
- Request information about the personal information we maintain about you.
- Request access to or a copy of certain personal information.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information, subject to legal exceptions.
- Withdraw consent where processing is based on consent.
- Opt out of marketing emails and text messages.
- Exercise applicable rights relating to certain targeted advertising, sale, or sharing of personal information.
- Receive information about how a privacy request is handled and, where applicable, challenge a denial.
These rights are not absolute, and certain exceptions may apply. Applicable law determines which rights are available and whether Salt+Sol is required to fulfill a particular request.
To submit a privacy request, email [INSERT PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.” Please describe your request and provide enough information for us to identify the relevant records. We may request reasonable additional information to verify your identity and protect against unauthorized disclosure.
We will respond within the time required by applicable law. If we cannot fulfill a request, we will explain the reason when required and provide any applicable appeal or review process.
We will not unlawfully discriminate against you for exercising a privacy right.
11. Illinois Privacy Protections
Salt+Sol operates in Illinois and will handle personal information in accordance with applicable federal and Illinois laws.
Illinois laws may provide protections relating to personal information, security breaches, and specific types of sensitive information. For example, the Illinois Personal Information Protection Act addresses certain safeguards and notifications involving personal information, including qualifying data breaches.
Additional privacy laws may apply depending on the type of information collected, the services offered, the individuals involved, and the business's activities. The availability of particular consumer rights depends on the requirements and applicability of those laws.
Nothing in this policy is intended to limit rights that cannot legally be waived.
12. Children's Privacy
Our website is intended for a general audience and is not designed to collect personal information online from children under 13 without the consent required by applicable law.
Although some Salt+Sol services may be available to children when accompanied by a parent or guardian, this does not mean children should independently submit personal information through the website.
If you believe a child under 13 has submitted personal information through our website in a manner that violates applicable law, please contact us so we can review the matter and take appropriate steps.
13. Third-Party Websites and Links
Our website may contain links to third-party websites, booking platforms, social media pages, payment services, or other external resources.
Once you leave our website or interact with a third-party service, that provider's privacy policy and practices may apply. Salt+Sol is not responsible for the content, security, or privacy practices of independent third-party websites.
We recommend reviewing their policies before submitting personal information.
14. Do Not Track and Browser Privacy Signals
Some browsers offer privacy signals or “Do Not Track” settings. Their meaning and technical implementation may vary.
Our response to these signals depends on the technologies operating on our website and the legal requirements applicable to our business. Where applicable law requires us to recognize a particular opt-out preference signal, we will do so as required.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technology, third-party providers, or legal obligations.
When we make changes, we will revise the “Last Updated” date above. If a change requires additional notice or consent under applicable law, we will provide it as required.
We encourage you to review this policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or need assistance with a privacy concern, contact:
Salt+Sol — The Salt Spa
419 N. Mulford Road, Suite 3
Rockford, IL 61107
Phone: 815-290-0173
Website: https://saltandsol.net
Privacy email: saltandsol2@gmail.com
Please do not include sensitive medical information, passwords, or full payment card details in a general privacy inquiry.
Important Notice: This Privacy Policy is intended as a general disclosure of privacy practices and is not legal advice. It should be reviewed and customized to reflect Salt+Sol's actual website technology, booking and payment providers, marketing practices, and applicable legal obligations before publication.